Discover the majestic splendor of BHUTAN

Only way to visit Bhutan  - Travelling with Tashi Namgay made the difference between a great trip to Bhutan and a truly life altering one. Cannot recommend this company or Tashi enough and will definitely use... read more them again. His knowledge - literally about everything - patience (yes, definitely needed at times) and joy in sharing his country with visitors is unsurpassed.

@Boomsherm Made our Fantastic Trip come True - We just returned last week from a memorable trip to Bhutan, organized impeccably but flexibly by Tashi at Boomserm Tours. He suggested wonderful Hotels, airline schedules & designed an... read more initial 8 day itinerary, which we were able to tweak according to our priorities, logistics and circumstances. It was perfect.
We met in Thimphu and had a delightful dinner together. Intuitively understanding and translating our wishes into reality. I revisited Bhutan after 22 years. It was my husband's first trip. Our guide Yeshi & Topgay our driver, were the highlight meeting us at Paro Airport. There's nothing compared to a local's knowledge to provide such service.

So kind, entertaining, funny, efficient, helpful, flexible, punctual and responsible. Willing to go the extra mile for our wellbeing, whims and wishes. Me met as clients we parted as friends.

Wonderful, well planned Tours  - I have used Boonserm before when I have been fortunate enough to travel to Bhutan. There is absolutely nothing that this company cannot provide and their professional yet friendly... read more attention is what makes they so very special. They will always look to see if there is something new they can offer which is great (went rafting on the Male River at Punakha this time) and their knowledge of the country and its fascinating Buddhist culture has no equal.

Experience of a lifetime  - Tashi of Boonserm Tours is an amazing guide and now a special friend. He taught us so much about the rich beauty and history of Bhutan. We couldn't have asked... read more for a better experience. I've traveled the world, but have never had an experience like this one. From the food to the culture to the history, and beauty of this amazing county, Tahsi gave us the richest experience of a lifetime. We learned so much about this amazing hidden gem. Tashi knows everything about his county and about the rich Buddhist history. It was like having our own personal spiritual guide. I can't wait to return.
Thank you for everything Tashi!

FABULOUS SERVICE, AMAZING EXPERIENCE  - It is in large part because of Tashi Namgay of Boonserm Travel and Tours that my visit to Bhutan was everything I had hoped it would be. From... read more our first contact (a few years before the trip repeatedly postponed due to the covid pandemic), Tashi’s emails exuded warmth and a sincere desire to ensure a memorable experience in his country. He was always responsive and designed an itinerary that incorporated all my special requests, including people to meet and dietary considerations. I fully appreciate the difference exceptional staffing makes in one’s experience of a place, and so was also fortunate to be traveling with Yeshey and Phuntsho, my buoyant guide and exceptional driver. In addition to imparting knowledge and providing enjoyable company, they eased the way throughout, taking care of all the mundane aspects of travel and making me feel pampered. Their care and attention to detail allowed me to be fully enveloped in the calm of the environment and the embrace of the people. Bhutan truly is the world apart I anticipated. In advance, I thought this would be my only visit. But now I feel that once is not enough and hope to return. The first person I’ll contact when I start planning will be Tashi.

Excellent service, top professionals  - My wife and I have travelled some five times with Boonserm Tours and Travel. We would never consider using any other travel agent for our Bhutan trips.

Tashi Namgay,... read more the founder and director of Boonserm Travel, constantly improves his service. He chooses the best guides, drivers and vehicles. His attention to detail extends to the camping equipment used on our trek — on earlier treks the camping equipment was basic, but now he provides walk-in tents with comfortable camp beds, electric lights, and wonderful food prepared by a chef from one of Bhutan’s leading hotels.

Such constant improvement is important, since the travel industry in Bhutan is going through some difficult times, and the standard of guides and drivers varies.

Tashi is smart, approachable, and efficient. He is a wonderful communicator, and knows the travel business well — he did a graduate degree in travel management at an Australian university.

He is flexible — he understands our requests and makes sure that our trips meet our needs.

During our most recent visit, in November 2022, we travelled with three other couples, all experienced travelers. Each couple had some special requests regarding interests and itineraries, and Tashi made sure everything went smoothly. They too were delighted with Tashi’s service.

Boonserm Travel is a world-class operation and I heartily recommend them for your visit to this wondrous country.